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Title:  Business Systems Analyst - Renewals


Sunnyvale, CA, US, 94089

Requisition ID:  37150


Are you data-driven?  We at NetApp believe in the transformative power of data – to expand customer touchpoints, to foster greater innovation, and to optimize operations.  We are designed for simplicity, optimized to protect, created to embrace future opportunity, and open to enrich choice.  We are the data authority for hybrid cloud, and we are helping our customers realize the full potential of their data.


We’ve built a Data Fabric for a data-driven world – to simplify and integrate data management across the resources that are best for the business.  With the Data Fabric, our customers can harness the power of cloud data services, build cloud infrastructures, and modernize storage through data management.

Job Summary

NetApp Sr. Business Systems Analysts, Sales work as part of a team that supports and enhances NetApp’s world-wide business processes and systems. You will utilize your strong technical competencies and functional business expertise to identify, evaluate and develop systems and procedures that meet business user requirements. To do this successfully you will work closely with cross-function teams to understand business needs, and IT development to provide automated solutions. An ability to understand business process issues and communicate technical solutions to the internal client is essential to your success in this role. Project management skills and a customer service orientation is key. You will partner with the business and act as a trusted IT/Technology advisor. 

Position will focus primarily on individual business processes and systems throughout the Service Renewals business function. 

Ensure processes are scalable and flexible to meet future business need.

Design processes that can be implemented with minimal disruption to supporting systems, and that are cost effective.

Ensure that proposed changes represent the best overall fit for the organization.

Develop and define IT requirements to support process and system changes.

Co-lead design sessions to identify gaps and opportunities.

Prepare and execute testing plans to ensure high quality results.

Job Requirements
  • Strong oral and written communication skills; including process documentation.
  • Strong analytical, problem-solving, facilitation, project management, and organizational skills.
  • Knowledge of business capabilities, processes and tools including integrations
  • Strong foundation in analysis, process and data architecture, integration and reporting
  • Strong technology background with advanced computer skills including: Microsoft Project, Powerpoint, Excel, Visio, Word and Access.
  • Ability to work with all levels within NetApp organization.
  • Must be able to manage multiple initiatives simultaneously
  • Strong expertise in Campaign to Offer to Opportunity to Quote processes
  • Ability to work collaboratively with Enterprise Architects, Business Analysts, Business Systems Analysts, Solution Architects, Technical Leads and Support Leads.
  • Excellent interpersonal, leadership, and communication skills
  • Experience with major Sales, Marketing, CRM and Q2I platforms including: Eloqua, Marketo, SFDC, SAP C4C, InsideSales.com, Sales tools like LinkedIn Navigator and other Reporting tools
  • 10 to 12 years in a business relationship manager, business partnership or consulting role partnering and supporting the Sales function
  • A Bachelor of Arts or Science Degree required; Information Technology, or related field preferred


So get ready to tap into the data visionary within, and join us as we accelerate digital transformation and empower our customers to change the world with data!


If you ask a NetApp employee why they work here, the answer is inevitably the same: the people. At NetApp, our culture is at the heart of what we do. We place importance in trust, integrity, teamwork, and caring above all else. NetApp is a place where people are empowered to make a difference. Empowered to innovate. Empowered to collaborate. Empowered to help ourselves and others be data-driven and change the world. We take care of each other, our customers, our partners, and our communities simply because it’s the right thing to do.


We work hard but also recognize the importance of work-life balance for our employees because what’s important to them is important to us!  Recently we implemented Family First, which encourages employees to take paid time off to bond with a new child (through birth or adoption) or to care for a family member with a serious health condition.  Our volunteer time off program is best in class, offering employees 40 hours of paid time off per year to donate their time with their favorite organizations.  We provide comprehensive medical, dental, wellness and vision plans for you and your family.  We offer educational assistance, legal services, and access to discounts and fitness centers. We also offer financial savings programs to help you plan for your future.  


Join us and see what empowerment can do. 



Equal Opportunity Employer Minorities/Women/Vets/Disabled

Nearest Major Market: San Jose
Nearest Secondary Market: Palo Alto

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