Loading...
Share this Job

Title:  Global Renewal Sales Representative

Location: 

Sunnyvale, CA, US, 94089 US US

Requisition ID:  44844
Job Summary


The Global Renewal Sales Representative is a key individual contributor on the Renewals team that consistently delivers industry-leading renewal rates and more. The Renewals team is a culmination of high energy individuals who are relationship builders and passionate about customer loyalty. This team is committed to bringing the right people together with the intention of securing and growing our revenue. This role will manage an assigned set of our global accounts with a focus on maintaining and growing renewal rates and establishing relationships with a particular focus on retention, identifying opportunities for upselling and minimizing churn. You will own the end-to-end process for renewals sales in your assigned territory. As a member of our rockstar team, you will demonstrate your ability to clearly articulate our value proposition, establish a winning renewal strategy/plan well in advance, sustain and renew products, and effectively manage an international book of business.
 
 
As a Global Renewals Sales Rep, you will:
•    Lead a set of global accounts, with the goal of renewing customers year over year and identifying service product up-sell opportunities
•    Ensure timely and accurate renewals are processed for your assigned accounts
•    Manage and maintain accurate forecasts in our sales systems every week
•    Coordinate with product sales, operations and legal teams on multi-million dollar renewal agreements
•    Partner closely with Sales and Customer Success leadership to mitigate churn risk
•    Effectively communicate the value of NetApp support, support portfolio offerings, and associated pricing to customers and partners
•    Uncover accounts at risk and develop a plan to mitigate
•    Drive price negotiations with customers and partners
•    Recognize trends to help develop programs which maximize retention
•    Travel onsite to customers, partners, other locations up to 30%

Job Requirements

Job Requirements:
•    5+ years of relevant experience (preferably channel sales/account management/renewals experience)
•    Excellent written and verbal communication skills: strong presentation & proposal experience.
•    Experience building trusted relationships with executive sponsors and decision makers
•    “Can-Do” approach to a data rich environment
•    Ability to lead contract and pricing negotiations on large opportunities with large data sets
•    Willing to lead knowledge sharing initiatives.
•    Advanced use of Microsoft PowerPoint and Excel.
•    Good sense of humor, better yet, a great one!

Education

Education & Experience
•        Bachelor's degree or equivalent experience.
•        5+ years sales experience required, global account sales and renewal experience preferred


Nearest Major Market: San Jose
Nearest Secondary Market: Palo Alto

Job Segment: Sales Rep, Sales Operations, Sales