Title:  NPI/Cloud PLC Program Manager


Sunnyvale, CA, US, 94089

Requisition ID:  72207

Job Summary

About NetApp
NetApp provides software, systems, and services to manage, store and share data via on-premises, and private and public clouds to customers worldwide. NetApp is emerging as a leader in providing public cloud services on all major cloud platforms, including Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP). These cloud services, such as Cloud Volumes; Cloud Insights, Virtual Desktop Service, Global File Cache, SaaS backup, and Spot, avails customers to consider many more options on how and where to manage their critical workloads and data for optimal business and financial outcomes. The NetApp Public Cloud Services business unit is at the forefront of our effort to transform NetApp into a leader in the cloud market.

About the Position
As Product Lifecyle Program Manager, this individual will be responsible for managing the New Product Introduction efforts as well as strategic Cloud Lifecycle Management initiatives.  He/ she will facilitate the NPI planning, transfer and operations efforts and strategies that best support our customers and partners. Data driven, s/he will work closely with Engineering, Product, Marketing Sales and other groups to develop strategies to achieve business objectives and provide governance through effective prioritization and allocation of resources to achieve strategic goals. Reporting in Cloud Business Operations team, this person will lead and coordinate activities across operations functions including to ensure effective and well planned on time product launches. 

Key Responsibilities

  • Lead Field Readiness activities for New Product launches 
  • Provide input and process for innovation of tools, metrics, and analysis for cloud release management
  • Work with members of executive staff, product management, and other functions to plan and communicate releases to align with business objectives 
  • Collaborate with key stakeholders to maintain agility of new product introductions while aligned to the overall NetApp business operations
  • Develop and roll out processes related to integrating Cloud PLC to the overall new product development and product lifecycle process
  • Follow up on key NPI processes to enable the Operations team to support the NPI builds or change management implementation timely
  • Resolve complex cross-functional problems and issues
  • Keep management informed of key issues and changes which may impact expected results.
  • Liaise with marketing / sales to support customer beta and change submission. 
  • Ensure that program objectives and deliverables are accomplished in a timely fashion to meet product launch requirements. 
  • Interact with Operation and extended team, not limited to engineering and field support, to support program deliverables after product transfers, including Engineering change throughout the product lifecycle
  • Provide a leadership role to the release team of professionals from Engineering, Test,  Marketing, Operations, Finance and Global Services functions, to drive all pertinent process  and  operations related to the release life cycle.
  • Work with the management team to identify release level risks and mitigation plans

Education & Qualifications

  • A minimum of Bachelor’s degree is required, a degree in an Engineering or Science field is preferred
  • Minimum 5 to 8 years Project Management role in complex and fast moving environment is desired.  PMP is preferred
  • Excellent knowledge of product lifecycle, tools, processes, and operations planning.
  • Experience in new product introductions, launches, life-cycle management is required
  • Ability to provide leadership in a team environment to meet aggressive goals and re-defined metrics requirements.
  • The ability to manage project/program risk is required
  • Ability to coach and develop people and utilize customer-focused decision making is required
  • Strong interpersonal skills and ability to present to management
  • Excellent oral and written communication skills are essential.
  • Extraordinary ability to build relationships
  • Excellent analytical, problem-solving, negotiation, and organizational skills are required.
  • Change management skills are required
  • Use data to drive decisions and be willing to take action
  • Ability to work effectively and drive alignment in a complex environment through strong communication is required
  • Ability to build business strategies, embrace financial goals, capital budget management and driving strategy implementation is required

Nearest Major Market: San Jose
Nearest Secondary Market: Palo Alto

Job Segment: Program Manager, Cloud, Engineer, Product Development, Marketing Manager, Management, Technology, Engineering, Research, Marketing