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Title:  Senior Support Product Manager

Location: 

Sunnyvale, CA, US, 94089

Requisition ID:  32566

 

Are you data-driven?  We at NetApp believe in the transformative power of data – to expand customer touchpoints, to foster greater innovation, and to optimize operations.  We are designed for simplicity, optimized to protect, created to embrace future opportunity, and open to enrich choice.  We are the data authority for hybrid cloud, and we are helping our customers realize the full potential of their data.

 

We’ve built a Data Fabric for a data-driven world – to simplify and integrate data management across the resources that are best for the business.  With the Data Fabric, our customers can harness the power of cloud data services, build cloud infrastructures, and modernize storage through data management.

 

By modernizing storage through data management, customers can upgrade infrastructure to bring modern data services to existing applications. Only NetApp can help organizations free the resources necessary to fund transformation by deploying the industry’s leading flash storage solution, which is highly efficient and scalable in both data center and cloud environments.

Job Summary

Senior Support Product Manager: Evaluates business opportunities to define and optimize the product portfolio through analysis and understanding of targeted markets, market trends, new technology, customer business issues and the competitive environment. Applies broad knowledge of company product capabilities and service offerings with in-depth analysis of market position to create and expand the portfolio of products and solution alternatives. Works closely with product development to create products and validates early product definitions with customers. Uses technical expertise and extensive industry experience to formulate product strategies and identify new product opportunities. Responsible for developing project plans designed to address customer needs and/or expand market share.

Job Requirements

- Excellent understanding of NetApp's products and services technologies/concepts in a distributed environment.

- Marketing experience in the technology industry.

- Ability to function well in a fast-paced, dynamic environment with competing priorities.

- Excellent verbal and written communications skills; presentation, customer service, business, and negotiation skills.

- Strong analytical skills and ability to work both independently and lead cross functional teams.

- Ability to build strong working relationships across all levels of the organization, including remote areas.
 

 

Responsibility and Interaction:

- The tasks this individual is responsible for are often unstructured, have wide implications and there are multiple outcomes.

- This individual will apply broad expertise or unique technical/industry knowledge in solving problems that are unique and extremely complex given time, budget and resource constraints.

- Demonstrate leadership and vision in determining and driving strategy decisions.

- This individual must work effectively with Staff to Vice President level employees within the function, across functions and with external parties.

- Limited supervision is provided, as this individual can operate, drive results, and set priorities independently.

- The ideal candidate will be a proactive contributor and subject matter expert.

- To be successful, this individual must demonstrate favorable results through leadership and influencing multiple individuals and groups.

- Often acts as mentor or facilitator.

Education

Typically requires a minimum of 12 years of related experience with a Bachelor’s degree; or 8 years and a Master’s degree; or a PhD with 5 years experience; or equivalent combination of applicable education/training/certification and relevant experience.

 

So get ready to tap into the data visionary within, and join us as we accelerate digital transformation and empower our customers to change the world with data!

 

If you ask a NetApp employee why they work here, the answer is inevitably the same: the people. At NetApp, our culture is at the heart of what we do. We place importance in trust, integrity, teamwork, and caring above all else. NetApp is a place where people are empowered to make a difference. Empowered to innovate. Empowered to collaborate. Empowered to help ourselves and others be data-driven and change the world. We take care of each other, our customers, our partners, and our communities simply because it’s the right thing to do.

 

We work hard but also recognize the importance of work-life balance for our employees because what’s important to them is important to us!  Recently we implemented Family First, which encourages employees to take paid time off to bond with a new child (through birth or adoption) or to care for a family member with a serious health condition.  Our volunteer time off program is best in class, offering employees 40 hours of paid time off per year to donate their time with their favorite organizations.  We provide comprehensive medical, dental, wellness and vision plans for you and your family.  We offer educational assistance, legal services, and access to discounts and fitness centers. We also offer financial savings programs to help you plan for your future.  

 

Join us and see what empowerment can do. 

 

 

Equal Opportunity Employer Minorities/Women/Vets/Disabled


Nearest Major Market: San Jose
Nearest Secondary Market: Palo Alto

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