Title:  Account Technology Specialist

Job Summary

As an Account Technology Specialist in NetApp's Sales function, you will primarily provide pre-sales technical support for the development and implementation of complex products/applications/solutions.  
You will utilize your excellent technical and relationship building skills in working with vendors, partners and sales to ensure that optimum systems solutions are provided to customers.

Essential Functions:

• Uses in-depth product knowledge to provide technical expertise to sales staff and the customer through sales presentations and product demonstrations. 
• Assists the sales staff in assessing potential application of company products to meet customer needs and may prepare detailed product specifications for the development and implementation of customer products/applications/solutions.
• May create detailed design and implementation specifications for complex products/applications/solutions. 
• May build a mini-application based on customer requirements to demonstrate feasibility of the application, often requiring rapid prototyping and/or product demo for client. 
• May provide consultation to prospective users and/or product capability assessment and validation.

Job Requirements

• Excellent written and verbal communication skills. 
• Good interpersonal communication and customer service skills are needed in order work successfully with prospects, customers, and cross functional teams to meet performance goals.
• Account management and project management experience.
• Strong aptitude for learning new technologies and understanding how to utilize them in a customer facing environment. 
• Ability to follow standard engineering principles and practices.
• Creative approach to problem solving.
• Travel to the prospective customer's sites as necessary

Responsibility: 

• As a seasoned professional with a wide range of experiences, this individual uses professional concepts and company objectives to resolve complex issues in creative and effective ways.
• Responsible for a specific geographical install base and large, complex, high visibility, strategic, or tactically important accounts. 

Interaction: 

• This individual effectively works with, and influences senior internal personnel within the function, employees in other functions that support the sales effort, and has direct customer contact. 
• Limited management supervision and direction is provided since this individual operates and drives results independently.
• The ideal candidate is a subject matter expert and strongly influences sales team decisions and initiatives. May also act as a team leader and major decision maker for team projects.

Education

• 6 to 10 years of experience is preferred. 
• Familiar with EMC, HDS, HPE, IBM, VMware or PureStorage (at least one vendor)
• Well know with industry
• Interest and passion with Docker/Container & Kubernetes(K8S) platform
• Interest and passion for hybrid multi-loud Technologies (Cloud certified is better)
• Interest and passion with AI Platform
• A Bachelor of Arts or Sciences Degree in Electrical Engineering, Computer Science, or equivalent is required. A Graduate Degree is desired.
• Experience which demonstrates a significant level of expertise in technical specifications required to sell NetApp products and services is required.
• Specialized knowledge in breadth and/or depth.