Title:  Commercial Account Manager

Job Summary

NetApp is looking for a Commercial Account Manager to join our exceptional sales team in Taipei. We are looking for a motivated sales person to understand and sell NetApp's full Product, cloud and professional services portfolio to new and existing NetApp customers across top commercial accounts, as well as maintaining positive on-going relationships to meet evolving customer needs. Working in conjunction with channel partners, your overall focus areas will be in prospecting, developing business, responding to RFP's, developing proposals for presentation to customers, and selling Products and Services. You will be supported by Cross-functional teams from NetApp's Marketing, Systems Engineering and Product Development functions to attain and exceed sales performance goals. You will utilize your excellent relationship building, negotiating, and strong technical skills to be successful in this role.

Job Requirements

The essential responsibilities of the Commercial Account Manager are to work directly with NetApp’s partners and their customers to capture sales opportunities and to work effectively across functions with other NetApp employees. Specific areas of responsibility that you will be responsible for include:

• Use relationship management techniques to develop selling opportunities within existing customer accounts; penetrate new divisions and organizations within assigned accounts; develop new selling relationships within assigned partner accounts.
• Schedule and attend sales call appointments with customers. Other NetApp sales team members may also participate in the sales call to help qualify the opportunity.
• Determining if customer has a valid need for NetApp products and services.
• Utilizing a consultative approach, discuss business issues with customer and develop a formal quote, a written sales proposal, or a formal sales presentation addressing their business needs.
• Respond to RFP’s and follow up with customer.
• Develop an account management plan to sell to customer based on their business need.
• Build and strengthen your business relationship with customers within existing accounts. Ensure that their needs are being met.
• Recommend marketing strategies.
• Provide status information to your Manager including forecast/pipeline information.
• Provide, or facilitate training opportunities for your accounts.

Skills & Experience required

• 5 to 8 years of overall IT industry experience is preferred with strong understanding of its’ sales cycle and know-hows in managing this segment of the business.
• Strong verbal and written communications skills, including presentation skills.
• Strong understanding of Channel/Partner Eco-system in a similar environment as NetApp.
• Ability to work collaboratively with employees within department and across functions.
• Ability to convey information clearly and provide analysis as needed to help customer make buying decisions.
• Aptitude for understanding how technology products and solutions solve business problems.