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Title:  Technical Business Enablement Mgr



Requisition ID:  27255


Are you data-driven?  We at NetApp believe in the transformative power of data – to expand customer touchpoints, to foster greater innovation, and to optimize operations.  We are designed for simplicity, optimized to protect, created to embrace future opportunity, and open to enrich choice.  We are the data authority for hybrid cloud, and we are helping our customers realize the full potential of their data.


We’ve built a Data Fabric for a data-driven world – to simplify and integrate data management across the resources that are best for the business.  With the Data Fabric, our customers can harness the power of cloud data services, build cloud infrastructures, and modernize storage through data management.

Job Summary

The IT landscape is evolving, and NetApp along with it. NetApp has aligned to a business unit structure around our three corporate imperatives and taken a new approach in serving the global, enterprise and commercial segments. The strength of our product portfolio and the relevance of our cloud first strategy are the foundation for NetApp's future as the Data Authority. In order to execute on the opportunity ahead of us, it is imperative that we position our worldwide technical team to lead the industry in effectively serving our customers in this competitive environment.
To this end, NetApp is creating a World Wide Tech Team Enablement Office. Aligned with the four geos, three business units, and other cross-functional organizations, this team will engage and collaborate on key initiatives—empowering our technical team to be more nimble, effective, and efficient. Dedicated to the constant improvement of solutions engineering, this team will:
•Support solutions engineers across all geographies and market segments
•Assume a leadership role in fostering and improving communications with the BU’s for all segments of the WWFCO technical team
•Assist in assuring field readiness for the SE, PS, and CSD teams around the world.

As a Technical Business Enablement Manager in NetApp’s Worldwide Tech Team Enablement Office, you will utilize strong technical competencies, broad industry awareness, and a customer + field centric approach to ensure that NetApp’s technical team is enabled and motivated to drive adoption of NetApp’s portfolio of technologies, particularly emerging and strategic products aligned to its 3 business units:
•Cloud Services Business Unit (CSBU): Enabling customers to adopt the public cloud
•Cloud Infrastructure Business Unit (CIBU): Enabling customers to build private clouds
•Storage Systems and Software Business Unit (SS&S): Driving the adoption of Flash technology

You will be identified as a primary contact from the Tech Team Enablement Office for a defined geo (Globals, Americas, EMEA, or APAC) as well as a defined business unit (CSBU, CIBU, SS&S) or cross-functional organization (i.e. NetApp University, Channel). At the same time, you must be highly collaborative within and beyond the team in order to support a matrixed organization spanning 3 business units, 4 sales geos, 7 continents, and many cross-functional departments.

You will be required to lead specific work streams that make the world wide technical team more capable and efficient.

You are responsible for guiding/aligning with sales and SE leadership to define/execute short and long term objectives that empower NetApp’s technical team to lead the industry.

Job Requirements

The ideal individual for this role will exhibit the following characteristics:
• Understanding of NetApp’s business unit and go-to-market structure and demonstrated ability to work effectively in a matrixed organization with minimal direction
• Ability to work collaboratively with peers across functions including Marketing, Sales, Sales Operations, Professional Services, Customer Support, and Product Development.
• Thought leadership, with proven success collaborating, influencing, leading change and driving progress related to initiatives / charter
• Strong knowledge of NetApp portfolio including product positioning, solution applicability, and overall value proposition.
• Autonomy in identifying, socializing, and executing on opportunities to improve tech team readiness
• Excellent verbal and written communications skills, including presentation skills.

Success in this role will require the following activities:
• Coordinating with assigned business unit for tight alignment with the field technical teams across all geographies and market segments (=4 geos).
• Participating in strategic planning sessions with the SE Vice Presidents and sales management team on a quarterly and annual basis.
• Aligning with / guiding business units and NetApp University to ensure that NetApp technical team has the resources, processes, and tools to articulate and differentiate NetApp strategy, technology, and value to solve our customers’ most pressing challenges
• Effectively manage workstreams that involve cross-functional collaboration and mobilization
• Building stakeholder map, support and business case to execute on goals / projects
• Establish success metrics and implement practices to track and report key indicators and escalate/intervene if needed
• Identifying opportunities for accelerated growth and areas of risk – and working with functional organizations to capitalize on growth opportunities and resolve factors related to areas of risk.
• Represent tech team perspectives to NetApp business units, leaders, and other functional teams
• Maintain a role as a customer facing resource in order to remain knowledgeable and relevant


• 8 to 12 years of experience is preferred.
• Excellent communication skills are imperative
• A Bachelor’s degree in Computer Science, or another relevant academic discipline or equivalent experience is required. A Graduate degree is preferred


So get ready to tap into the data visionary within, and join us as we accelerate digital transformation and empower our customers to change the world with data!


If you ask a NetApp employee why they work here, the answer is inevitably the same: the people. At NetApp, our culture is at the heart of what we do. We place importance in trust, integrity, teamwork, and caring above all else. NetApp is a place where people are empowered to make a difference. Empowered to innovate. Empowered to collaborate. Empowered to help ourselves and others be data-driven and change the world. We take care of each other, our customers, our partners, and our communities simply because it’s the right thing to do.


We work hard but also recognize the importance of work-life balance for our employees because what’s important to them is important to us!  Recently we implemented Family First, which encourages employees to take paid time off to bond with a new child (through birth or adoption) or to care for a family member with a serious health condition.  Our volunteer time off program is best in class, offering employees 40 hours of paid time off per year to donate their time with their favorite organizations.  We provide comprehensive medical, dental, wellness and vision plans for you and your family.  We offer educational assistance, legal services, and access to discounts and fitness centers. We also offer financial savings programs to help you plan for your future.  


Join us and see what empowerment can do. 



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