Title:  Technical Content Writer

Job Summary

Collaborate and serve as the IT storyteller and voice of Customer-1, NetApp’s team of IT early adopters, to ensure all IT use cases are engaging, compelling and demonstrate business results
•    Lead NetApp on NetApp team efforts in partnering with NetApp IT subject matter experts (SMEs) to translate abstract technical solutions into meaningful documented use cases following established content creation guidelines
•    Lead creation of narratives that would be captivating to a range of IT decision makers, from the technical to executive level
•    Ghostwrite/create/edit as many as 50 IT content pieces annually:
o    Own creation of blog posts/eBooks and manage editorial calendar
o    Manage content and speaker logistics for Partner webinars
o    Contribute to creation of presentations, infographics, and videos per content schedule

Job Requirements

•    Strong collaborative team player
•    5+ years of experience in technical writing. 
•    Journalism and storytelling experience required, program and content management a plus.
•    Ability to distill nuanced technical concepts into compelling, authentic narratives that showcase business results
•    Familiar with Adobe InDesign or similar content layout program
•    Conversant in current IT technologies/trends (DevOps/Hybrid Cloud/IT-as-a-service/etc).
•    Familiar with NetApp technologies a plus
•    Experience with WordPress a plus

Role will need to overlap Pacific Time zone hours (4-hour overlap)
 

Education

5 years of related experience.