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Title:  Solution Architect

Location:  JAPAN - Tokyo
Requisition ID:  6527

Job Summary

Job Summary:

As a Solution Architect, you will utilize your strong technical competencies and customer service orientation to provide the highest level of technical consultation to sales teams to support sales goals. You will work on cross-functional teams including Sales, Product Marketing, Business Development Managers, Services and Engineering to create a strategy that provides the best solutions to customers/partners. You will become intimately acquainted with the customer's/partner’s business requirements, technical needs, systems, environment and service history, enabling you to present targeted business solutions.

 

Essential Functions:

Solution Architects work with NetApp potential customers and the assigned Account/Sales Team by providing expertise in the following areas:

• Work closely with sales/business development managers as a consultant to understand prospect’s technical needs related to a specific market or specific product.

• Perform consultative engagement of optimum support and system solutions.

• Manage and evolve a comprehensive technology collaboration and support.

• Provide technical consultation/education to the Sales team and keep them apprised on new product information.

• Participate in customer evaluations and proof of concepts for deploying test systems.

• Plan, conduct and direct projects to support sales efforts and address future customer needs. Project plan includes costs, staffing, technical leadership and project evaluation.

• Keep apprised of all new product features and fixes.

Job Requirements

Requirements:

•Expert in a specific product or a specific market. Especially, following skills are preferred.

-Cloud Infrastructure Design:

Have an expertise to design and build large sized public/private cloud platform. Have experience of technical consulting with using public cloud platform such like AWS / Azure.

-Expertise of traditional 3-Tier Web-based Application Framework. And preferred having recent technical trend such like Micro-Service, OpenStack and any kind of cloud native application frameworks.

-Scripting:

Ability to write script base program for automatically infrastructure management using PowerShell, Perl, Python, Ruby, Java, MS-DOS, Shell-Script etc..

Fundamental knowledge of RESTful programming.

•Excellent written and verbal communication skills in Japanese.And preferred having English communication skills.

•Good interpersonal communication and customer service skills are needed in order work successfully with prospects, customers, and cross functional teams to meet increased sales goals.

•Account management and project management experience. Following experience is preferred.

 

Working experience in System Integrators as lead technical architect of infrastructure area, or service designer of Hybrid Cloud infrastructure.

Working experience in Cloud Service Providers as technical architect of IaaS.

 

•Strong aptitude for learning new technologies and understanding how to utilize them in a customer facing environment.

•Ability to follow standard engineering principles and practices.

•Creative approach to problem solving.

•Travel to the prospective customer's domestic sites and other global sites as necessary.

Education

- 8 to 10years of experience is preferred.

- A Bachelor of Science Degree in Computer Science, Electrical Engineering; or related field is required; a Graduate Degree is preferred.

- Experience which demonstrates a significant level of expertise in technical specifications required to sell NetApp products and services is required.

- Specialized knowledge in breadth and/or depth.


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