Title:  HR Operations Specialist

Job Summary

We are looking for a dedicated Senior HR Specialist to join our ever-evolving team.  Senior HR Specialists play a crucial role within our organization, serving as a link between our employees and company HR practices that bring additional complexity.  Your primary role will be to support employees, managers, and alumni of NetApp by providing an excellent HR service experience across a broad range of HR subject matter areas.   Our ideal candidate is detail oriented, excellent communication skills and well versed in HR functions and procedures.  Our goal is to provide a smooth and friendly service experience while ensuring compliance and confidentiality are always met.

Job Duties:

•Oversee and streamline HR processes and operations, including enterprise program support, performance management and employee relations

•Collaboration with senior leadership to develop and implement HR strategies aligned with business objectives to ensure effectiveness

•Deliver advisory support and provide resolution strategies for complex employee issues and to managers on employee performance cases

•Advise on policy changes and their impact on operations and the employee experience

•Oversee the implementation and optimization of HR systems and technologies

•Design and deliver training programs to enhance HR team capabilities and employee knowledge

•Own, monitor and deliver highly sensitive restructuring or performance management support

•Provide insights and recommendations on HR metrics and trends

•Ensure compliance with labor laws, regional audits and company polices

•Ensure data integrity and efficient use of HR information and systems

•Document case details clearly, accurately and on track with defined service levels (SLAs)

•Assist in ad-hoc HR projects where required

Job Requirements

•5+ years of experience in restructuring and performance management support.

•5+ years of experience in customer facing roles.

•5+ years of experience in Human Resources or equivalent education.

•Proven experience as an HR or customer service representative.

•Knowledge or education of HR processes and best practices.

•Familiarity with CRM and HCM systems.

•Strong attention to detail regarding process and statutory requirements.

•Good organizational and time management skills. 

•Excellent interpersonal, written, and verbal communication skills.

•Unwavering confidentiality with employee matters and information.

•Strong organizational and time management skills.

•Proficient user of MS office applications including Outlook, Word, Excel, PowerPoint.

求人要項

雇用形態：正社員・期間の定め無　

試⽤期間：3か月（試用期間中の勤務条件に変更はありません）

就業時間：9:00－17:30 （フレックス制 or 裁量労働制）

休⽇：完全週休2日制（土・日）、有給休暇、夏季休暇（3日）、年末年始（12/29～1/3）、ボランティア休暇（5日間）、私傷病・ファミリー休暇、Global Wellness Day、出産休暇（20週）、育児休暇（10日間）、養老介護休暇（10日間）

・通勤交通費、社会保険完備

・確定拠出型年金、NetApp独自の保険プログラム（団体総合生活保障保険、総合福祉団体定期保険、団体長期障害所得補償保険）、インフルエンザ予防接種、エンプロイー・アシスタンス・プログラム、英語自己啓発サポート、社員持ち株会（ESPP）

勤務地：
東京オフィス（東京都中央区京橋２－１－３京橋トラストタワー）
※受動喫煙措置についての記載：屋内禁煙（屋内喫煙可能場所あり）
※Hybrid work model（在宅勤務とオフィス勤務を選択可能）を採用しております。