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Title:  Senior Manager, Professional Services Area


Tokyo, Tokyo, JP, 104-0031

Requisition ID:  33805

Are you data-driven?  We at NetApp believe in the transformative power of data – to expand customer touchpoints, to foster greater innovation, and to optimize operations.  We are designed for simplicity, optimized to protect, created to embrace future opportunity, and open to enrich choice.  We are the data authority for hybrid cloud, and we are helping our customers realize the full potential of their data.


We’ve built a Data Fabric for a data-driven world – to simplify and integrate data management across the resources that are best for the business.  With the Data Fabric, our customers can harness the power of cloud data services, build cloud infrastructures, and modernize storage through data management.


By modernizing storage through data management, customers can upgrade infrastructure to bring modern data services to existing applications. Only NetApp can help organizations free the resources necessary to fund transformation by deploying the industry’s leading flash storage solution, which is highly efficient and scalable in both data center and cloud environments.

Why NetApp

ネットアップはハイブリッド クラウド分野のリーディングカンパニーです。ネットアップはこれまで長年にわたってビジネスを変革し、業界標準を確立してきました。現在も、業界の常識を塗り変えるような開発が数多く進行しています。このような画期的な取り組みを支えているのは、新鮮なアイデアが生まれやすい、オープンでコラボレーションの盛んな企業文化です。ネットアップでは、考え方を共有し、常識を疑い、社員に権限を与えることで、独創的かつ斬新なアプローチを作り上げています。この働きがいのある最高の職場で、ぜひあなたの力と熱意を発揮してください。
・ワークライフ バランスの重視
職務や役割の枠を超え気持ちを 1 つにしつつ、多様な考え方やバックグラウンドが活かされるチームがあなたをお待ちしています。

Job Summary

We are looking for a Senior Manager to lead our Professional Services team in Japan. By lead we mean:

Own the P&L for the country’s professional services.
Technically lead a team of highly skilled and experienced consultants.
Develop the team as they continue the transformation to a cloud native high value consultancy organisation.
Drive the relationship with the sales oganisation to create and deliver ambitious growth targets for the professional services offering.

Primary Responsibilities

Drive the closure of all commit deals.
Deliver accurate monthly services bookings/P&L forecast.
Ensure timely and successful delivery of all services engagements.
Staffing strategy of our services delivery workforce
Managing Resource mix between FTEs, CDPs, GSDC and delivery partners to achieve the P&L objectives.
Define the territory key services priorities in line with the broader services strategy.
Actively engage in the quarterly business review (QBR)
Actively engage in the annual business planning and Annual Operating Plan (AOP) process.

Job Requirements

To succeed within this role you will have the capability to guide both our team and customers to implement next generation data centric infrastructures. You will play a central role on our customers’ journey to hybrid cloud solutions, secure and accessible data infrastructures, distributed networks, implementing AI driven solutions to name but a few.

You will have the ability to build deal winning relationships with our sales team to ensure the professional service offering is integrated into all new and existing business.

Our team often plays a consultative role in large projects bring together multiple partners, integrators, and other partners so you will need to bring a deep understanding of the market landscape in Japan.

You will have experience in leading a team both from a technical and a personal perspective, ideally you will have been involved in driving the transformation of a consulting team to developing a cloud first mindset.  

You probably have experience with a global high-tech vendor.

A passion for new technologies and an ability to articulate the business benefits our customers achieve with NetApp solutions is essential.

Job Segment: Consulting, Manager, Data Management, Data Center, Technology, Management, Data