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Title:  Service Sales Representative

Location: 

Tokyo, Tokyo, JP, 104-0031

Requisition ID:  25214

Job Summary

プロフェッショナルサービス部のサービスセールスチームにて現在サービスセールス担当を募集しております。サービスセールスは割当てれた担当領域に対してサービスのセールスプランを立案してゴールを達成するために必要なアクションを実行していただく役割を担っていただきます。

 

·         顧客・パートナー(代理店の営業・SE)との円滑なコミュニケーションが取れること、顧客・パートナーとの良好な関係を維持し、販売機会を創出する

·         年間、四半期におけるセールス計画の立案と実行

·         パイプラインの管理と正確な数字目標の達成

·         エンジニアチームとの円滑なコミュニケーション、プロジェクトのフィードバックを通じて必要なサービスの開発に協力する

·         規律ある営業活動の遂行

·         ビジネスPCスキル(MS Word, Excel, PowerPoint)

·         日本語必須

·         英語(APACチームのため海外とのコミュニケーションも多く発生します)

The Engagement Manager (EM) is responsible for understanding customer technical and business requirements, creating a NetApp services solution that articulates methodology, technical scope and pricing, and driving deal closure. Support an annual consulting service goal

  • Builds and influences relationships with Sales Reps, System Engineers, Sales Management, Partners and Customers.
  • Achieves trusted adviser work status with the account team and customers.
  • Understands sales and account strategies and positions PS to deliver a total solution.
  • Fully positions and assists in the sale of consulting services to enterprise class companies, putting large consulting and residency deals together.
  • Manages complex consulting services through engagement sales cycles.
  • Determines business requirements, understands critical success factors, internal capabilities, timelines, and current infrastructure to successfully position projects/programs
  • Working pre-sales positioning, sizing, scoping and crafting of deals.
  • Leverages technical architects and consultants to craft solutions accurately.
  • Creates and delivers the compelling value proposition for consulting services tied to a deal
  • Accountable for accuracy of sizing and scoping of PS deals.
  • Negotiates, creates Statement of Work (SOW), drives SOW review process, working with senior management for approval
  • Works within Professional Services to deliver and transition detailed SOW to delivery team once sold.
  • Active participant and focused on account team planning sessions solutions for customers.
  • Maintains an opportunity pipeline and forecast.

Job Requirements

・ 5年以上の技術分野におけるプリセールス経験または5年以上のプロジェクトマネジメント経験

・プロジェクトの提案可否、フォーカス領域の策定など営業プランニング能力

・ITプロジェクトに関する知見 (受注・要件定義・設計・構築・テスト・検収のサイクル)

・ITにおけるRFPレスポンスの策定経験、提案経験

・大学卒業以上の学歴

 

  • Strong ability to interface at Executive level and above.
  • Data storage or systems integration/management experience required. 
  • 6+ years of managing large billable projects for external customers
  • Excellent ability to communicate effectively both verbally and written  
  • Technical background sufficient to understand the technologies and technical issues involved with the product
  • Ability to define problems collects data, establish facts, and draw valid conclusions.
  • Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
  • Strong ability to translate very complex storage solutions or strategies into simple to understand clear concepts and objectives for project execution
  • Excellent presentation skills required
  • Japanese Language skill is Must to have for this role to engage with client and partner.  English language skill is also Must to have in order to communicate internally.

Education

  • 5+  years experience in a similar role as a Project Manager or Service Deal Shaper
  • Formal Project Management certificating desired e.g. PMI
  • Data storage or systems management experience


Job Segment: Sales Rep, Customer Service Representative, Consulting, Pre-Sales, Sales, Customer Service, Technology