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Title:  Professional Services Associate

Location: 

Uxbridge, GB, UB948F

Requisition ID:  29025

 

Are you data-driven?  We at NetApp believe in the transformative power of data – to expand customer touchpoints, to foster greater innovation, and to optimize operations.  We are designed for simplicity, optimized to protect, created to embrace future opportunity, and open to enrich choice.  We are the data authority for hybrid cloud, and we are helping our customers realize the full potential of their data.

 

We’ve built a Data Fabric for a data-driven world – to simplify and integrate data management across the resources that are best for the business.  With the Data Fabric, our customers can harness the power of cloud data services, build cloud infrastructures, and modernize storage through data management.

 

By modernizing storage through data management, customers can upgrade infrastructure to bring modern data services to existing applications. Only NetApp can help organizations free the resources necessary to fund transformation by deploying the industry’s leading flash storage solution, which is highly efficient and scalable in both data center and cloud environments.

Job Summary

Develops and delivers detailed technology solutions through consulting project activities. Responsibilities include client identification through final invoicing for engagements requiring varied interpersonal and technical skills. Technical responsibilities include problem identification, system architecture definition, hardware/software specification and/or design, implementation, testing, client training, and solution deployment. Performance is typically evaluated based on utilization, (i.e., billable hours). Project management activities include interaction with company and client managers and cost/schedule monitoring. May have some financial responsibilities including project cost estimating, proposal generation, and invoicing. May participate in sales and proposal presentations in addition to completing ongoing team account activities. Identifies additional product/services opportunities in customer organization. Performance is typically measured by the capture of the consulting engagement and/or delivery of agreed solutions within budgeted hours.

Job Requirements

  • Entry level position, e.g. College Grad New Hire, Intern, etc. with zero to very limited field experience
  • Assist in completing post-sales hardware and software installations that have minimal complexity
  • Coordinate with customers, Sales teams, and other PS staff in the performance of daily tasks
  • Review and prepare for upcoming job task assignments
  • Provide documentation on tasks performed
  • Follow appropriate escalation guidelines with supervision, as required, during customer engagements
  • Ensure all assigned work tasks are completed 
     

Job Scope:

  • Learns to use professional concepts and company policies and procedures to solve routine problems.             
  • Limited use and/or application of basic principles, theories, and concepts.
  • Works on problems of limited scope.     
  • Follows standard practices and procedures in analyzing situations or data from which answers can be readily obtained. 

Education

Bachelor's Degree, applicable certification or equivalent experience, plus 0-1 years of work experience  

 

So get ready to tap into the data visionary within, and join us as we accelerate digital transformation and empower our customers to change the world with data!

 

If you ask a NetApp employee why they work here, the answer is inevitably the same: the people. At NetApp, our culture is at the heart of what we do. We place importance in trust, integrity, teamwork, and caring above all else. NetApp is a place where people are empowered to make a difference. Empowered to innovate. Empowered to collaborate. Empowered to help ourselves and others be data-driven and change the world. We take care of each other, our customers, our partners, and our communities simply because it’s the right thing to do.

 

Join us and see what empowerment can do.


Job Segment: Consulting, Cloud, Testing, Data Management, Data Center, Technology, Data