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Title:  Technical Marketing Engineer

Location: 

Waltham, MA, US, 02451

Requisition ID:  26505

 

Are you data-driven?  We at NetApp believe in the transformative power of data – to expand customer touchpoints, to foster greater innovation, and to optimize operations.  We are designed for simplicity, optimized to protect, created to embrace future opportunity, and open to enrich choice.  We are the data authority for hybrid cloud, and we are helping our customers realize the full potential of their data.

 

We’ve built a Data Fabric for a data-driven world – to simplify and integrate data management across the resources that are best for the business.  With the Data Fabric, our customers can harness the power of cloud data services, build cloud infrastructures, and modernize storage through data management.

 

By harnessing the power of hybrid cloud data services, customers gain the freedom of choice to securely manage and move data – anywhere, on any cloud. Only NetApp can help organizations deliver data-rich customer experiences when they rapidly test and deploy new applications that easily use data and services regardless of where they reside or in what form.

Job Summary

We are recruiting a technical evangelist who will drive our communication efforts both internally with Sales and externally at conferences, executive briefings and directly to our growing customer base.   Working with engineering teams and technical leads the ideal person will be able to describe why’s, what’s and how we deliver the innovative solutions to customers needs.   The team manages a portfolio of innovative products leveraging machine learning and anomaly detection to monitor and troubleshoot, Cloud, microservices and on-premises technologies.  To be successful the person will need to be hands on with the latest technologies and be able to articulate clearly their value to organizations. 

This role requires the rare talent of technical understanding of modern infrastructures, Cloud, management software and the ability to translate those concepts into written materials and presentations appropriate for a variety of audiences – from a brand new sales rep to a VP of Infrastructure at a Fortune 500 company.

 

You will lead the creation of the following types of content:

  • Sales playbooks
  • Competitive battle cards
  • Detailed use cases
  • Customer case studies
  • Data sheets
  • Customer-facing presentations
  • Product FAQs
  • Demo environments
  • E-learning courses for internal NetApp training

 

Essential Functions:

  • Manage the direction and execution of technical customer and sales team collateral/communication, with your team (Product Management) and other stakeholders. This role often interfaces with Technical Directors, Product Marketing, Sales (SE, field and channel partners), and other Business Units and industry contacts and thus you will need to build productive relationships and networks.
  • Create and present technical and strategic presentations to customers and gather feedback to influence product and solution offerings. Interpret field feedback to generate strategic direction.

Job Requirements

Requirements:

  • Ability to plan, outline and publish professional technical documents on schedule.
  • Ability to communicate in a clear and concise professional manner, tailored to the appropriate audience; including both verbal and written communications.
  • Ability to lead across business unit teams and have strong influencing skills at the Senior and Executive level.
  • Problem solve difficult technical problems across business units without management assistance.
  • Broad technical and strategic knowledge of products or solutions in several subject matter areas. Ability to build your network and become known as a subject matter expert within the industry.
  • Must be able to manage multiple priorities and complex tasks in a dynamic work environment.
  • Creates and fosters a collaborative environment.

 

Responsibility:

  • The tasks you will be responsible for are often unstructured and the issues addressed are less defined requiring new perspectives and creative approaches.
  • You will apply attained experiences and knowledge in solving problems that are complex in scope and scale requiring in-depth evaluation.
  • Demonstrate good judgment in solving problems as well as identifying problems in advance, and proposing solutions.

 

Education

Typically requires a minimum of 12 years of related experience with a Bachelor’s degree; or 8 years and a Master’s degree; or a PhD with 5 years experience; or equivalent experience.

  • Public speaking skills are required.
  • A Bachelor of Science or Masters degree in Computer Science, Information Technology, or related technical discipline; or equivalent experience is required.
  • Demonstrated experience in authoring technical, external-facing content as well as project conceptualization and planning, is preferred.
  • fluent reading and writing in at least 2 programing languages preferred.
  • experience creating videos which explain complex technical concepts to both technical and non-technical audiences preferred.

Position is located in Waltham, MA & not budgeted for relocation. Local candidates (and those intending to move themselves to the area) are encouraged to apply.

 

 

 

So get ready to tap into the data visionary within, and join us as we accelerate digital transformation and empower our customers to change the world with data!

 

If you ask a NetApp employee why they work here, the answer is inevitably the same: the people. At NetApp, our culture is at the heart of what we do. We place importance in trust, integrity, teamwork, and caring above all else. NetApp is a place where people are empowered to make a difference. Empowered to innovate. Empowered to collaborate. Empowered to help ourselves and others be data-driven and change the world. We take care of each other, our customers, our partners, and our communities simply because it’s the right thing to do.

 

We work hard but also recognize the importance of work-life balance for our employees because what’s important to them is important to us!  Recently we implemented Family First, which encourages employees to take paid time off to bond with a new child (through birth or adoption) or to care for a family member with a serious health condition.  Our volunteer time off program is best in class, offering employees 40 hours of paid time off per year to donate their time with their favorite organizations.  We provide comprehensive medical, dental, wellness and vision plans for you and your family.  We offer educational assistance, legal services, and access to discounts and fitness centers. We also offer financial savings programs to help you plan for your future.  

 

Join us and see what empowerment can do.

 

 

Equal Opportunity Employer Minorities/Women/Vets/Disabled


Nearest Major Market: Waltham
Nearest Secondary Market: Boston

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