Title:  Operations Program Manager

Job Summary

We are looking for a highly motivated and energetic individual to develop and manage the implementation of new products within the company. This person will be responsible for managing the Global Operations organization’s NPI processes for Software or Harware products from early product concept through the entire product life cycle. The responsibilities include identifying Program requirements, modeling the supply chain fulfillment model, coordinating operations & supply chain activities, and ensuring pilot and production readiness. The Operations Program Manager will consider NetApp’s infrastructure capabilities, desired customer experience, and alignment with Product roadmap as input into supply chain fulfillment model. This position requires a significant degree of leadership and influence with cross-functional team members.

Responsibilities

• Responsible for NPI (new product introductions) of NetApp SW (Controller-based, Cloud and Host-based) and HW products
• Manage product requirements, design fulfillment model, establish project schedule and key milestones, track project progress and ensure products are launched on time with predefined cost and quality constraints
• Coordinate input and activities needed for all phase reviews from product inception to production release and represent the Operations team at Engineering core team meetings
• Drive pilot and production ramp readiness with contract manufacturers, engineering, and operations teams
• Coordinate with Contract Manufacturing partners on the material and infrastructure requirements needed for development builds, pilot builds, and production ramp support
• Lead communication about project status, risks and mitigation plans to senior management on a periodic basis and represent Operations organization during frequent interactions with executives
• Perform benchmarking activities to analyze best-in-class practices in licensing and fulfillment processes, and identify opportunities for process improvement
• Develop and implement transformative strategies in supply chain & lead process Improvement initiatives based on evolving business requirements
• Work with Engineering & Legal to identify and document critical IP requirements needed for product development
• Define and track supply chain & NPI performance measurements

Qualifications

• 6-8 years experience in new product introduction, supply chain management, manufacturing or HW/SW product development
• 4+ years experience in program/project management
• Experience working with supplier, OEM or Contract Manufacturing partners
• Demonstrated experience in data driven decision making
• Familiarity with RFQ process, contract development process, and Intellectual Property Licensing
• Excellent presentation, communication, negotiation, and leadership skills
• Demonstrated record of teamwork and success in cross-functional projects
• Must be a self-starter and able to work independently
• Ability to thrive and prioritize while leading multiple projects in paralle
• Technical expertise and knowledge of Software Development Lifecycle processes
• Familiarity with tools such as MS Office suite, Smartsheet, Confluence, Jira
• Familiarity with NetApp Products desirable

Education

• Bachelor’s degree in Engineering (such as Industrial Engineering or Computer Science or similar) required.
• MBA or relevant Master's degree desired

**Recruiting efforts will be ongoing until specific team finds an ideal match.