Title:  Technical Program Mgr

Job Summary

Job Responsibilities

• Program Planning and Execution:
  • Define program scope, goals, deliverables, and success metrics in collaboration with stakeholders.
  • Develop detailed program plans, including schedules, milestones, risk assessments, and resource allocation.
  • Ensure alignment between cross-functional teams, including engineering, product management, QA, and operations.
• Cross-Functional Leadership:
  • Act as a liaison between technical and non-technical teams to ensure clear communication and alignment.
  • Facilitate collaboration across teams to identify and resolve technical and organizational challenges.
  • Lead program reviews, status updates, and stakeholder meetings.
• Risk and Issue Management:
  • Proactively identify, assess, and mitigate risks that could impact program success.
  • Resolve program issues by working collaboratively with stakeholders and escalating when necessary.
• Technical Expertise:
  • Understand the technical architecture and components of NetApp’s products and services to effectively manage program delivery.
  • Partner with engineering teams to ensure technical feasibility, resource planning, and adherence to development timelines.
• Process Improvement:
  • Drive continuous improvement in program management practices, tools, and methodologies.
  • Identify bottlenecks and inefficiencies in the program lifecycle and implement solutions to enhance productivity.
• Stakeholder Management:
  • Communicate program status, risks, and dependencies to executives and stakeholders.
  • Manage stakeholder expectations and ensure alignment with business priorities.
• Metrics and Reporting:
  • Track and report on program performance using KPIs and metrics.
  • Provide detailed documentation and post-mortem analysis to capture lessons learned.

Qualifications

Required:

• Bachelor’s degree in Computer Science, Engineering, or a related technical field.
• 12+ years of experience in program management, project management, or related roles, preferably in the tech industry.
• Strong technical background with the ability to understand and discuss technical concepts, architectures, and trade-offs.
• Proven experience managing large-scale, complex programs with multiple stakeholders.
• Proficiency in program management tools (e.g., JIRA, Confluence, MS Project, or similar).
• Excellent communication, interpersonal, and organizational skills.
• Ability to manage multiple priorities in a fast-paced environment.

Preferred:

• Master’s degree in a technical or business discipline (e.g., MBA, M.S.).
• Experience with Agile/Scrum methodologies and tools.Knowledge of cloud computing, storage systems, or enterprise data management solutions.
• Certification in project/program management (e.g., PMP, PgMP, CSM, SAFe).