Title:  Commercial Mid-Market Account Manager

Job Summary

We are seeking a proactive and intentional Commercial Mid-Market Account Manager to join our dynamic team in the UK market. This is a field role with an incredible opportunity to make an impact as the business is booming around AI. The ideal candidate will manage a portfolio of 150 accounts, employing a programmatic and structured approach to drive NetApp-led initiatives. This role requires a deep understanding of MEDDICC (CE, SE) methodologies, value-based selling, and achieving business outcomes through long-term account management and upskilling.

Job Requirements

• Manage and nurture a portfolio of 150 mid-market accounts, ensuring long-term relationships and customer satisfaction.
• Maintain a 100% IB touch rate in Q1, ensuring consistent and proactive communication with all accounts.
• Hunt for new logos, aiming for 3 new business meetings (NBM) per week.
• Implement a programmatic and structured approach to account management, ensuring alignment with NetApp-led initiatives.
• Utilize MEDDICC (CE, SE) methodologies for client engagement and sales processes.
• Focus on selling value and business outcomes to clients, aligning solutions with their business objectives.
• Achieve weekly pipeline generation targets of +£250K and maintain a pipeline coverage of 4x.
• Ensure SPARK hygiene and forecast accuracy in all sales activities.
• Conduct 3 field visits per week to engage with clients and prospects.
• Participate in weekly training sessions to continuously improve skills and knowledge.

Education

• Proven experience in account management and new business development within the mid-market sector.
• Strong understanding of MEDDICC (CE, SE) methodologies.
• Demonstrated ability to sell value and business outcomes.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong organizational and time management skills.
• Proficiency in CRM software and other sales tools.